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Carphone Warehouse in trouble

ICOThe latest company to fail to look after your details properly is TalkTalk and its parent company Carphone Warehouse, who have been criticised by the Information Commissioner's Office (ICO).

An investigation by the ICO showed that the companies were "opening accounts in the wrong names and passing inaccurate information to credit reference agencies and debt collection agencies".

Even though the errors caused "real damage and distress to customers", at the moment this is just a shot across the bows, giving them a chance to sort matters out.  However, if they don't get things right, they'll have committed a criminal offence, so it seems likely that cheerful Charlie Dunstone will be keen to resolve it rather than risk one of his glamorous sailing trips being disrupted by PC Plod.

You can read the Enforcement Notice by clicking here, if you want to gloat.


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